Medical Practice Management Software

◉ Ophthalmology
◉ Chiropractic
◉ Psychiatry
◉ Dentistry
◉ Dermatology
◉ Cardiology
◉ Gastroenterology
◉ Urology
◉ Veterinary

◉ Mental Health
◉ Behavioral Health
◉ Podiatry
◉ Physical Therapy
◉ Pain management (Palliative Care)
◉ Alternative Medicine

The healthcare industry realizes the benefits of online appointment scheduling, for both, patients and providers.

At the provider’s end, online scheduling offers:

◉ The convenience to manage physicians’ time
◉ Error-free appointment scheduling experience
◉ Appointment scheduling beyond business hours
◉ Reduction in patient no-show encounters

At the patient’s end, online scheduling allows:

◉ Scheduling appointments at the patient’s convenience
Managing time for consultation with reminders & notifications
Avoiding prolonged wait in a phone queue for appointment booking

◉ Having a feature to book appointments online (on the web or mobile), after business hours, and at their own convenience is a considerable medical aid for patients. And satisfied patients significantly elevates patient experience.

A patient no-show is one of the prime concerns of healthcare organizations. Despite scheduling the appointments, not every patient shows up for the consultation. That is why it is crucial to keep reminding them about the scheduled bookings.

Manual follow-up can be a pain for the administrative staff. And thus, automation becomes a necessity here. The medical practice management software should allow healthcare providers to automatically send reminders through phone, text message, or email. This feature has a high ability to reduce the no-show rate.

Appointment profiles refer to the settings and configurations that are required to set up and schedule appointments. It generally includes details such as:

◉ Appointment Type & Duration: The type of appointments may vary. It could be a new patient visit, a follow-up visit, or a specialty consultation. For each appointment type, the rules & requirements for booking are different. For example, the length of a consultation or the physician who will see the patient can impact scheduling days or hours.

◉ Scheduling Rules: Every provider can have a set of rules for scheduling. For example, limiting the time schedule for appointments or limiting the number of appointments that can be scheduled in a day.

Appointment profiles with your custom PMS allow healthcare providers to cut down on errors and start with the right charting of patients from the beginning.

Manual verification of insurance can slow down the administrative process. Instead of making the office staff make a call to patients and check their insurance, it would be a great step to embed real-time eligibility checks in a PMS itself. This will help patients and providers know the deductibles, co-payments, and co-insurance details.

Third-party integrations in practice management software enhance the functionality of the system and of the practice. For example:

◉ Integrating custom PMS with medical billing and claims systems can streamline the billing process by creating & submitting claims to insurance companies. This eventually improves the clean claim rate.

◉ Integrating custom PMS with EHR improves the accuracy of patient data (medical records, lab results, etc.). This improves interoperability and reduces manual efforts in entering & managing patient data.

◉ Integrations expand the performance scope of a medical PMS, making it more comprehensive and efficient. Third-party integrations also provide unified visibility of patient information and providers’ services for actionable insights to improve care outcomes.