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Tackle pressing patient engagement concerns with customized solutions that:
By developing user-friendly interfaces, integrating seamlessly with EHRs, deploying automated reminders, and personalizing care plans, we help empower patients to take charge of their healthcare, lowering readmission rates.
We assist you in building patient engagement solutions that improve patient satisfaction leading to more referrals and an enhanced reputation, eventually, generating more revenue for your organization.
By incorporating various channels like emails, texts, or video calls, we ensure easy communication. Furthermore access to medical records, health education, appointment scheduling, medication adherence etc. improves the overall patient satisfaction. Thus, resulting in better health outcomes.
Through patient engagement software solutions, patients feel empowered as they have access to everything from records to appointments. Timely alerts, reminders & notifications keep them aware about any arising issue. The easy access to doctors ensures swift action on any emerging issues.
Creating a solution that offers real time data, patient behavior’s analysis, health outcomes tracking, predictive analytics, patient feedback etc. that can help healthcare providers improve patient satisfaction, enhance care quality and reduce costs.
With data encryption, access control, keeping compliances in check, regular audits, data backup & recovery, secure APIs etc. we significantly reduce the risk of data breaches.
Tailor made services to connect you with patients on a deeper level
Build user-friendly apps that enable patients to monitor their daily health progress. Sync with wearable devices to automatically collect data. Offer personalized plans, recommendations and medications based on the daily records.
Offer quality care irrespective of geographical locations. Our telemedicine services provide instant virtual care, enhancing accessibility, comfort, and collaboration between patients and healthcare professionals. Experience optimized resource utilization and a reduced workload, all at your fingertips.
Create solutions for chronic illness supervision, post-operative support, and elderly patient assistance. Reduce hospital readmissions and heighten patient satisfaction. Integrate cutting-edge wearables and sensors for live health data. Utilize data-driven knowledge to involve patients in their healthcare journey.
Our patient engagement solutions success stories
Developing a comprehensive EHR system for the largest eye care group in the United States
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New York’s leading hospital reduces door to balloon time for STEMI patients through an emergency response app
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Developing an AI-powered telehealth application for a US-based health tech firm
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” Daffodil Software delivered on its promise to complete the backlogged items, providing a more comprehensive solution. They were unique because they provided quality work at an affordable cost — a win-win for both companies.”
Helping you develop unified, personalized and intelligent patient engagement solutions
At Daffodil Software, we understand the patient’s needs, preferences, and expectations at every touchpoint. Hence, we focus on building comprehensive and personalized patient engagement solutions that not just serve your current requirements but also keep up with evolving patient needs. We help you develop solutions that are safe, secure, and compliant with all industry standards such as HIPAA, HL7, ONC, GDPR, etc.
We hold 20+ years of domain expertise in healthcare software development and have experience working with 100+ clients across the globe. This wealth of experience enables us to comprehend the intricacies of healthcare IT solutions, effectively address modern-day challenges, and embrace future technologies.
Standards and compliance
Our customized patient engagement solutions development services strictly adhere to medical standards and compliances. Data security is the cornerstone of our software solutions. Our policies ensure data interoperability and secure electronic access. We are compliant with standards for the exchange, integration, sharing, and retrieval of electronic health information. We also follow international standards to transmit, store, retrieve, print, process, and display medical imaging information.
◉ Adherence with Healthcare Standards such as HIPAA, HL7, FHIR, CDA, DICOM, etc.
◉ Compliance with ISO 9001:2015 certifications
◉ Expertise in Medical terms usage (SNOMED)
Custom built patient engagement solutions covering all stakeholders
A dedicated portal, meticulously crafted for patient convenience. It enables patients to carry out routine healthcare activities, provides round-the-clock access to EHRs and allows effortless management of all their needs. An integrated system is built to ensure smooth data flow, making patients’ life easier with features like secure messaging, hassle-free appointment scheduling, quick refills, online bill payments, and a wealth of health education resources. Plus, patients can voice their opinions through satisfaction surveys and enjoy secure file sharing for a truly streamlined healthcare experience.
A portal designed to streamline workflows for providers and enhance communication between patients and healthcare providers. Enhance productivity and efficiency with customizable interface, patient education, billing and payment processing, telemedicine features, appointment scheduling, and secure messaging.
Elevate your capabilities with the development of a portal that offers a bird’s eye view of the entire ecosystem, delivering deeper insights and flexible functionalities. This platform is fully customizable to suit your organization’s unique needs. Effectively manage patient profiles, inclusive of medical history, personal data, insurance claim particulars, and appointment timetables. Create and regulate user accounts for your staff, attributing different access permissions based on their roles. Take full control of payment gateways and facilitate the integration of third-party services.
Why Daffodil Software
Recognized excellence, proven customer satisfaction
Categorized as an aspirant in global PEAK Matrix assessment
Recommended vendor for custom software development services
Mentioned as a company to watch in the AI space
Categorized as a leader in digital engineering services
20+
years of software engineering excellence
150+
global clientele
4.8
Avg CSAT score
95%
customer retention rate
Deliver what matters to patients:Convenience
Enable patients to easily register and schedule appointments without any hassle. Empower patients to provide their personal information, medical history, and insurance details through a secure platform, saves time for patients and staff. Appointment scheduling allows patients to view available time slots and book appointments at their convenience. Also, integrates EHRs to ensure that patient information is updated and easily accessible by healthcare providers. It enhances operational efficiency, provides accurate patient information and increases patient engagement.
Send personalized reminders to patients through various communication channels, such as SMS, email, or phone calls. Customize the content, language, frequency, and timing of reminders to ensure patients receive the information they need at the right time. Also, enables patients to respond to reminders or message healthcare providers directly, allowing them to confirm, reschedule, or cancel appointments with ease. Send automatic notifications to patients for upcoming appointments and reduce no-show rates.
Enables patients to make secure and convenient payments for medical services. This feature is designed to enhance the overall patient experience, making it easier for patients to manage their healthcare expenses and for providers to streamline their payment processes. Robust security measures, such as encryption and tokenization, to protect sensitive patient data. Allows providers to automate billing and invoicing processes, reducing manual effort and human errors. Multiple payment options, such as credit/debit cards, e-wallets, and direct bank transfers.
Enable systematic collection, organization, and retrieval of a patient’s medical history, including past medical conditions, surgeries, medications, allergies, and other relevant information. With a comprehensive and up-to-date medical history at their fingertips, healthcare providers can better coordinate care across different specialties and settings. This can lead to more accurate diagnoses, more effective treatment plans, and ultimately, better patient outcomes.
Upcoming technologies that can change patient engagement software landscape
AI/ML algorithms are used to analyze patient data and provide targeted interventions, reducing the need for unnecessary tests and treatments. It is used to identify patterns in patient behavior and preferences, allowing healthcare providers to tailor their communication and engagement strategies. AI-powered chatbots and virtual assistants will become more prevalent, helping patients manage their health, schedule appointments, and answer queries. Incorporating predictive analytics and personalized care in patient engagement solutions can help reduce the overall cost of healthcare.
AR/VR is one of the emerging technologies in healthcare. AR/VR in patient engagement solutions can be used to educate patients about their medical conditions, treatment options, and preventive measures. By visualizing complex medical information, patients can better understand their health and make informed decisions. It can also be used in physical therapy and rehabilitation programs, allowing patients to perform exercises in a controlled and safe environment. It enables healthcare providers to offer remote consultations and virtual visits, improving access to care for patients in rural areas or those with mobility issues.
IoT devices can track vital signs, sleep patterns, and other health parameters, alerting healthcare providers in case of any abnormalities. It can help patients manage chronic conditions like diabetes, hypertension, and heart diseases. IoT-enabled wearables and virtual reality systems can assist in physical therapy and rehabilitation, providing real-time feedback and progress tracking. These devices empower patients to take control of their health, leading to increased satisfaction and better engagement with healthcare providers.
Personalized medicine and genomics integrated with AI/ML is used to analyze vast amounts of data, identify patterns, and predict patient responses to specific treatments. By analyzing a patient’s genetic makeup, healthcare providers can identify potential risks and predispositions to certain diseases, enabling them to take preventive measures and tailor treatments accordingly. It also helps in studying how genetic variations affect an individual’s response to medications, allowing healthcare providers to prescribe the most effective drugs and dosages for each patient.
We create agile and adaptable patient engagement solutions to help you improve patient outcomes.
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strategic session with us
- Validation of your project idea/ scope of your project
- Actionable insights on which technology would suit your requirements
- Industry specific best practices that can be applied to your project
- Implementation and engagement plan of action
- Ballpark estimate and time-frame for development
Frequently asked questions (FAQs)
Patient engagement plays a crucial role in modern healthcare systems. It refers to the process of involving patients in their healthcare journey, empowering them to take an active role in managing their health and well-being. Patient engagement solutions enable effective two-way communication between patients and healthcare providers. It ensures that patients’ preferences, values, and needs are taken into consideration while planning their care.
It promotes shared decision-making, self-management, and patient-centered care, leading to improved health outcomes, increased patient satisfaction, and reduced healthcare costs.
Patient engagement tools are technologies, platforms, or strategies used by healthcare providers to involve patients in their own healthcare process. These tools aim to improve communication, collaboration, and build a strong relationship between patients and healthcare providers, ultimately leading to better health outcomes.
Some of the tools are:
◉ Mobile health apps
◉ Telemedicine
◉ Patient portals
◉ Wearable devices
◉ Pathology services
◉ Patient satisfaction survey etc.
The key measures to assess the effectiveness of patient engagement are as follows:
◉ Patient Activation Measure (PAM) – It measures to what degree patients are knowledgeable, skilled and confident in managing their own health. This measure helps practitioners to identify on what level patients are engaged and in what areas they need additional support.
◉ Shared decision-making- The degree to which patients are involved in making decisions about their care, including treatment options and care plans.
◉ Patient satisfaction through CAHPS- Measuring overall satisfaction with the care received, which can be done through surveys like the Consumer Assessment of Healthcare Providers and Systems (CAHPS). The survey also provides objective and actionable information for providers.
Improving patient engagement involves fostering stronger communication, trust, and collaboration between healthcare providers and their patients. Here are some strategies to enhance patient engagement:
◉ Utilize technology – Integration technology solutions like custom patient engagement apps, patient portals, telemedicine, pharmacy, health tracking apps etc. to make communication, collaboration, self- management, and active involvement easier.
◉ Educate – Provide patients with relevant, easy-to-understand information about their conditions, treatment options, and self-care. Use multiple formats like written materials, videos, and infographics to cater to different learning styles. Integrations of AR/VR, AI can make educational resources more engaging and easy to understand.
◉ Measure patient engagement: Regularly evaluate patient engagement levels using surveys, feedback, and patient-reported outcomes. This can help identify areas for improvement and track progress over time.
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