Ecommerce Consulting Services

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Our ecommerce consulting services can help you with:

Ecommerce Consulting in Digital Commerce
Choosing an optimal ecommerce platform_
Choosing an optimal ecommerce platform

We assess your ecommerce platform to come with the best tools and platforms that could be crucial in taking your business forward.

Planning an ecommerce technology roadmap
Planning an ecommerce technology roadmap

Let our team of experienced professionals build a strategic plan that will identify and prioritize the technological initiatives that align best with your company’s objectives and growth prospects.

Improving digital customer experience
Improving customer experience

Our ecommerce consulting team will brainstorm and chart out a seamless, personalized and intuitive digital customer journey that can significantly boost customer satisfaction, loyalty, and ultimately, revenue.

Managing large scale ecommerce initiatives
Managing large scale ecommerce initiatives

We will anticipate potential risks and thoroughly manage activities like ecommerce replatforming, cloud migration, ecommerce solution re-architecting, and more, which are known to be time-consuming and expensive.

Building an omnichannel customer experience
Building an omnichannel customer experience

Leverage our expertise to deliver a personalized, channel-agnostic experience across touchpoints to enhance customer loyalty and trust.

Our ecommerce consulting service offerings include:

eCommerce strategic consulting
eCommerce strategic consulting

Our team conducts thorough market research, competitive analysis, and customer behavior studies to identify growth opportunities and areas for improvement in your current e-commerce strategy. We then work closely with you to develop and implement a comprehensive plan that optimizes your online channels, enhances your brand visibility, and ultimately, drives your sales and profitability.

eCommerce technology consulting
eCommerce technology consulting

Keeping your ecommerce objectives in mind, our ecommerce consulting team assesses the current infrastructure or platform in place and suggests the right technology to make your company grow in a scalable manner. Our team will iron out all the pain points and build effective solutions to strengthen your market position.

CX consulting
CX consulting

Our team of experienced consultants utilizes cutting-edge tools and methodologies to understand your customers’ journey and identify areas for improvement. We analyze every touchpoint to ensure a seamless, engaging, and personalized experience for your customers so that your business can achieve its intended goals.

Omnichannel strategy consulting
Omnichannel strategy consulting

Our omnichannel commerce experience lets you handle every aspect of the physical customer experience; it also manages supporting back-office processes and orchestrates them together with the digital channels. This offers the customer a unified shopping experience and boosts loyalty.

eCommerce design and development

Our ecommerce design and development services are here to offer comprehensive support in building your digital platform. Our goal extends beyond just helping you create ecommerce solutions; we also focus on fostering their growth. Be it a website or an application, we are equipped to handle it all.

eCommerce digital strategy
eCommerce digital strategy

Our strategy focuses on leveraging data analytics to understand customer behavior, preferences, and trends. This allows us to create targeted marketing campaigns, optimize website design and usability, and streamline the buying process.The goal is to engage the customers at various touchpoints to drive customer engagement and retention.

Our selected ecommerce success stories:

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Developing an eCommerce app and mobile CMS for India’s largest street fashion & apparel retailer

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Enabling India’s leading multi-brand online beauty retailer to leverage AI and achieve a 40% add-to-bag conversion rate

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Daffodil helps OLX CashMyCar to re-engineer their mobile application, resulting in 47% increase in conversion rate

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Want to create a winning ecommerce strategy?
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Strategic features which can help you create a path-breaking ecommerce solutions

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Omnichannel management

We equip your ecommerce platform, which exists within a broader ecosystem, with the capability to interact and synchronize with various other systems in real time. This enables adaptable omnichannel fulfillment. Our offerings encompass aspects like inventory control, mobile applications, order handling, fulfillment, and more.

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Self Checkout

Today’s consumers have embraced the do-it-yourself trend, and that’s where our skills shine. Ensures a smooth, unobtrusive buying experience via the self checkout system. Decrease the turnaround of the customer journey benefitting the customer as well as utilizing company resources to the fullest extent.

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POS and mPOS

We’ve developed a comprehensive payments infrastructure to provide advantages to your clients. Our most recent POS and mPOS offerings enable a range of tablets and mobile devices to process transactions, bringing your customers’ buying experience into the modern age.

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Hyperlocal fulfillment

Let us equip your infrastructure with numerous mechanisms that facilitate hyperlocal fulfillment, enabling faster delivery. We prioritize addressing your client’s requirements promptly, which fosters customer loyalty and goodwill due to our efficiency.

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Marketplace development

Provide a seamless shopping experience to your customers, manage multiple vendors effortlessly, and gain valuable insights for strategic decision-making with our marketplace development services. Partner with us to transform your e-commerce vision into a thriving online marketplace.

Why choose Daffodil as your ecommerce consulting & development partner?

Consulting services for ecommerce can assist you in devising a long-term approach towards constructing a more effective and adaptable tech environment or in addressing your immediate issues. Our experienced team, composed of ecommerce consultants and developers working in unison, develop and execute strategies for intelligent management, problem-solving, and enhancement of your customer-oriented and administrative software.

With collaborations with various retail giants in the industry, our team of professionals is equipped to handle any problem and to come up with innovative and executable solutions for your business.

Ecommerce Consulting Services
Increase your ROI with our tailored e-commerce solutions. Get in touch with us!
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The future of ecommerce:

AI/ML in today’s world can be indispensable for business growth and help to streamline your operations. Make use of solutions such as predictive analytics, facial recognition, voice assistant, natural language processing, chatbot development, etc.

AI_ML

Our experts will help you in aligning your business objectives and challenges with possible AR/VR-based solutions, assessing ROI and a potential roadmap. We can deliver unique propositions like shoppable videos, virtual showrooms, product visualizations that make the purchase journey of your customer much more interactive.

AR_VR

Maximize your customer engagement time by taking advantage of virtual assistants that handle a huge workload of routine tasks. This helps you keep a lean team and still achieve the desired results.

Virtual-Assistants

The metrics that our ecommerce consulting services can enhance -

Traffic
Traffic

Achieve more traffic on your website to enlarge your customer base and showcase your product/service to as many people as your business can.

Conversion rate
Conversion rate

Increase the number of conversions by using our dedicated development team that has worked with various retail giants to achieve greater conversions and eventually sales.

Ecommerce churn rate
Churn rate

Reduce the churn rate on your website by putting relevant content, attractive CTA’s, better customer journey and many more.

Repeat customers
Repeat customers

Make use of personalized messaging and foster a cohesive shopping experience for your customers to come back to your website for more.

Why Daffodil Software

Recognized excellence, proven customer satisfaction

Categorized as an aspirant in global PEAK Matrix assessment

Recommended vendor for custom software development services

Mentioned as a company to watch in the AI space

Categorized as a leader in digital engineering services

20+

years of software engineering excellence

150+

global clientele

4.8

Avg CSAT score

95%

customer retention rate

Innovation redefined

We create agile and adaptable software solutions to help you improve patient outcomes.

Watch our brand video.

Step up your Ecommerce game!

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Improving Conversion Rates in Ecommerce!

Improving conversion rates in e-commerce can be achieved through various strategies. One essential method is enhancing user experience on the website.

This includes creating an intuitive, user-friendly interface that allows customers to find and purchase products with ease. Additionally, providing detailed product information, clear pricing, and multiple payment options can significantly improve the customer’s shopping experience.

Trust plays a crucial role in e-commerce, so it’s important to include customer reviews, ratings, and testimonials to boost credibility. Implementing a robust customer service strategy, offering free shipping, and running regular promotions can also help increase conversion rates. Our ecommerce consulting services can help you make data driven decisions to optimize conversion and eventually increase revenue for your business.

How to leverage influencer marketing in Ecommerce?

Influencer marketing in e-commerce can be leveraged in several ways to boost brand visibility, drive traffic, and increase sales.
Firstly, you can identify influencers who align with your brand values and have a significant following in your target market. These influencers can help increase brand awareness by exposing your products to their followers, who may be potential customers.

Secondly, you can collaborate with influencers to create original content around your products. This can include product reviews, unboxing videos, tutorials, or lifestyle content that incorporates your products. This can help to demonstrate the value of your products and encourage purchases.

Thirdly, you can use influencers for promotional activities such as giveaways, contests, or discount codes. These activities can drive engagement and conversions, as followers are incentivized to interact with your brand for a chance to win something or get a deal.

Fourthly, you can leverage the trust and credibility that influencers have built with their followers. When influencers endorse your products, their followers are likely to perceive your brand as trustworthy and reliable, which can boost your reputation and sales.

Lastly, you can use influencer marketing to gather feedback and insights about your products. Influencers can provide valuable feedback based on their experience with your products, and their followers’ comments and reactions can also provide useful insights.

Remember, a successful influencer marketing strategy requires careful planning, execution, and evaluation. It’s crucial to choose the right influencers, collaborate on engaging content, and track the performance of your campaigns to optimize your strategy.

Frequently asked questions (FAQs)

What types of businesses can benefit from ecommerce consulting services?

A wide variety of businesses can significantly benefit from ecommerce consulting services. Retail businesses, undoubtedly, are among the top beneficiaries, as these services can help them optimize their online sales channels, improve customer experience, and enhance their digital marketing strategies. However, it’s not just retail. Service-based businesses such as professional consultants, healthcare providers, and even educational institutions can leverage ecommerce consulting to streamline their booking systems, payment processes, and client management. Moreover, manufacturing and wholesale businesses can also utilize these services to better manage their supply chains, facilitate B2B transactions, and expand their market reach. In essence, any business aiming to improve its online operations, customer engagement, and digital growth can greatly benefit from ecommerce consulting services.

At Daffodil Software, we cater to a whole spectrum of industries ranging from retail, automotive, food and beverage to even e-learning. With our dedicated team of consultants no problem is too hard to crack.

Staying updated on the latest e-commerce trends and technologies involves a multi-faceted approach.
Firstly, following reputable online publications, blogs, and websites that focus on e-commerce can provide valuable insights.
Secondly, subscribing to newsletters and podcasts from industry experts can also be beneficial. Thirdly, attending e-commerce conferences and webinars can offer networking opportunities and expose you to the latest industry developments. Social media platforms can also serve as a valuable resource, with many industry professionals sharing insights and updates.
Finally, participating in online communities and forums can allow for knowledge exchange with peers in the industry. It’s important to remember that the e-commerce landscape is continually evolving, so regular engagement with these resources is key.

Absolutely, e-commerce consulting services can significantly aid in mobile optimization. These services are equipped with the knowledge and expertise to optimize an e-commerce website for mobile platforms. With the growth of mobile usage, it’s essential for businesses to ensure their websites are mobile-friendly.
With ecommerce consulting services, our development team and consultants can help businesses design and implement a mobile strategy that enhances user experience and boosts sales. They can assist in making websites responsive, ensuring they look and function well on various screen sizes. They can also aid in improving site speed, streamlining navigation, and simplifying checkout processes, all of which are critical aspects of mobile optimization.

Awards & Accolades