ONDC Integration Services

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Fuelling your business growth with value-driven synergy

Fuelling your business growth with value-driven ONDC strategy

Embrace the future of e-commerce with our ONDC integration services

ONDC storefront customization
ONDC storefront customization

Enhance your online presence and create a unique brand experience with our ONDC integration service. Our expert designers will work closely with you to create a visually stunning and user-friendly storefront on the ONDC platform. From captivating product displays to seamless navigation, we’ll ensure your store stands out and maximizes customer engagement.

ONDC inventory management solutions
ONDC inventory management solutions

Streamline your inventory management process & eliminate manual errors with our ONDC inventory management solutions. The robust solutions we develop will integrate with the ONDC platform, enabling you to efficiently track stock levels, automate replenishment orders, and manage multiple warehouses. Manage inventory & ensure timely product availability to meet customer demands.

ONDC CRM Integration
ONDC CRM Integration

Unlock the power of customer data with our ONDC CRM integration service. Seamlessly integrate your existing CRM system with the ONDC platform to gather valuable insights on customer behavior, preferences, and purchase history. Leverage this information to personalize marketing campaigns, offer tailored promotions, and foster long-term customer loyalty.

ONDC social commerce integration
ONDC social commerce integration

Amplify your reach and leverage the power of social commerce with our ONDC integration service. We’ll seamlessly connect your ONDC store with popular social media platforms, allowing you to promote products, engage with customers, and drive sales directly from social channels. Expand your online presence and tap into the vast potential of social commerce.

ONDC seller performance optimization
ONDC seller performance optimization

Enhance your seller performance and increase your chances of success on the ONDC platform with our seller performance optimization service. Our consultants will conduct a comprehensive assessment of your store, identify areas for improvement, and provide actionable strategies to enhance product listings, optimize pricing, and improve customer satisfaction.

ONDC business analytics and reporting
ONDC business analytics and reporting

Gain deep insights into your business performance on the ONDC platform. We’ll develop customized dashboards and reports that consolidate critical metrics, sales trends, and customer behavior data. Leverage these insights to optimize your marketing strategies, inventory management, and overall business operations.

ONDC API integration services
ONDC API integration services

Seamlessly integrate your business systems and applications with the ONDC platform. Our experienced developers will build custom APIs that facilitate data synchronization, order management, inventory updates, and more. Unlock the full potential of the ONDC platform by connecting it with your existing infrastructure.

ONDC fraud detection
ONDC fraud detection

Safeguard your ONDC store and protect your customers from fraudulent activities with the fraud detection and prevention service. We utilize advanced algorithms and machine learning techniques to identify and flag suspicious transactions, reducing the risk of chargebacks and financial losses. Ensure a secure and trustworthy shopping environment on the ONDC platform.

ONDC customer support
ONDC customer support

Expand your reach to diverse markets and cater to local customers. We’ll help you adapt your product listings, content, and customer support to different regions, languages, and cultural nuances. Create a personalized and engaging experience for customers worldwide on the ONDC platform.

Transform your business into a thriving digital commerce powerhouse with a personalized ONDC strategy!

Selected success stories of our digital commerce services

Accelerating ecommerce growth through ONDC

ONDC (Open Network for Digital Commerce) has emerged as a game-changer in the e-commerce landscape, addressing the pressing need for a more inclusive and balanced marketplace. With a commitment to democratizing the e-commerce sector, ONDC levels the playing field, offering equal opportunities to all players. As businesses strive to reach their target audience and shoppers seek the best deals, ONDC steps in as a visionary solution. It fosters seamless connectivity between shoppers, technology platforms, and retailers, eliminating the constraints of traditional intermediaries.

With Daffodil Software by your side, you can expand your market reach and drive growth like never before. The integration solutions we develop optimize operations, streamline processes, and enhance overall performance. We ensure seamless connectivity with the vast network of consumers and sellers within the ONDC ecosystem, enabling you to tap into new revenue streams and gain a competitive edge.

Accelerating ecommerce growth through ONDC
Integrate your ecommerce platform with ONDC today!

Exploring ONDC integration opportunities across industries:

Leveraging ONDC integration for E-commerce excellence

Why Daffodil Software

Recognized excellence, proven customer satisfaction

Categorized as an aspirant in global PEAK Matrix assessment

Recommended vendor for custom software development services

Mentioned as a company to watch in the AI space

Categorized as a leader in digital engineering services

20+

years of software engineering excellence

150+

global clientele

4.8

Avg CSAT score

95%

customer retention rate

Innovation redefined

We create technology forward, innovative digital commerce solutions to keep you ahead in the game, always.

Watch our brand video.

ONDC insights

The current state of ONDC

Despite the widespread adoption of high-speed internet and smartphones, many players in the e-commerce industry are unable to fully harness the benefits of this digital revolution.

In India, boasting the world’s third-largest online shopper base with a staggering 140 million e-retail shoppers in 2020, the e-retail penetration rate remains disappointingly low at just 4.3%. This is in stark contrast to countries like China, South Korea, and the UK, where e-commerce has become an integral part of daily life, with penetration rates reaching as high as 25% to 26%.

But there’s hope on the horizon. With over 40,000 sellers operating in more than 200 cities, the ONDC network is empowering businesses to bridge this gap and unlock unprecedented growth opportunities. As beta phases are introduced in additional cities, the number of active sellers is rapidly increasing, positioning ONDC as the catalyst for a breakthrough transformation.

At Daffodil Software, we specialize in helping businesses seamlessly integrate with the ONDC platform, providing you with the tools and expertise needed to thrive in the dynamic e-commerce landscape. Our dedicated team understands the nuances of ONDC integration and will guide you every step of the way, ensuring a smooth and efficient transition.

Key participants of the ONDC framework

The network consists of three key participants: Buyer apps, Seller apps, and Gateways.

Buyer apps handle operations from the buyer’s perspective, facilitating acquisition, search, and placing orders on the open network. Examples of ONDC-enabled buyer apps include Paytm, SpiceMoney, and MyStore.

Seller apps play a crucial role in managing seller-side operations. They are categorized into two types: Marketplace Seller Nodes (MSNs) and Inventory Seller Nodes (ISNs).

MSNs serve as aggregators, connecting sellers to the ONDC platform. GoFrugal, SellerApp, and Digiit are some examples of ONDC-enabled MSNs. ISNs, on the other hand, are sellers themselves, typically larger players like Unilever and Marico, with a significant physical presence and technological maturity.

The gateway application ensures discoverability by broadcasting buyer search requests to the seller-side apps listed on the network. Open APIs and Beckn-protocol based adapter interfaces enable seamless information exchange among participants.

The need for ONDC in the digital commerce sphere

In India, where the livelihoods of millions of sellers depend on e-commerce, there remains a vast untapped potential. Surprisingly, only a small fraction, approximately 15,000 sellers or 0.125% of the total, have been able to embrace e-commerce as a viable avenue. This leaves a significant majority of sellers, particularly those in small towns and rural areas, unable to access the vast opportunities of the digital marketplace. ONDC recognizes this disparity and has embarked on a mission to maximize e-commerce penetration, aiming to go beyond the current 4.3% threshold.

The goal is to transition from the existing platform-centric model to an open-network model, inspired by the success of the Unified Payments Interface (UPI) project. In the current model, marketplaces have complete control over seller onboarding, customer acquisition, order fulfillment, complaint redressal, and payments. ONDC seeks to “unbundle” this complex system into separate microservices that can be addressed individually.

This approach enables seamless transactions between buyers and sellers, regardless of the platforms they are registered on. For example, a buyer on Amazon could directly purchase products from a seller on Flipkart, eliminating the traditional barriers between platforms and fostering a truly interconnected e-commerce ecosystem.

To realize this vision, the government has mandated companies to list themselves on the ONDC platform, promoting collaboration and integration within the e-commerce industry. While the pilot version of ONDC has been introduced in major cities, it’s worth noting that leading players like Amazon and Flipkart are in the process of fully integrating their primary shopping platforms into the ONDC network.

Frequency asked questions (FAQs)

How does ONDC integration empower my business to deliver a seamless omnichannel experience?

ONDC integration allows you to connect multiple channels, such as online marketplaces, mobile apps, and offline stores, into a unified omnichannel experience. It enables seamless inventory management, consistent product information, and synchronized customer interactions across all touchpoints.

Our ONDC integration services stand out because of our deep expertise, personalized approach, and commitment to your success. We have a proven track record of delivering seamless integrations, optimizing performance, and providing ongoing support to help businesses thrive in the competitive e-commerce landscape.

Absolutely! Our experienced team specializes in integrating your existing systems, such as ERP or CRM, with the ONDC platform. We ensure efficient data synchronization, minimize disruption, and create a cohesive ecosystem that enhances operational efficiency.

The duration of the ONDC integration process varies based on the complexity of your business systems and specific requirements. Our team works closely with you to understand your needs and provides a tailored timeline for a seamless integration experience.

Yes! ONDC integration provides access to rich customer data, including purchase history, preferences, and behavior. You can analyze this data to gain valuable insights, create targeted marketing campaigns, personalize customer experiences, and drive higher engagement and conversions.