Digital Commerce Services

Trusted by:

samsung product
Nokia product
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Redefine your online business with next-gen digital commerce services

 

We understand the ever-evolving nature of digital commerce and the paramount importance of staying ahead of the curve. Hence access to our top-tier technology expertise combined with our innovative and comprehensive digital commerce services will help your business thrive in the digital space. 

We at Daffodil, are your trusted digital partners providing services ranging from Ecommerce consulting, design and development, social & voice commerce; to the latest digital technology, to propel you to the next level. Fast track your progress by aligning your Ecommerce initiatives with what your customers want and get there quickly with our expertise and experience.

About our digital commerce solutions

Our services can help you achieve:

Digital Commerce Technologies

Our 360° digital commerce services:

Digital commerce consulting
Digital commerce consulting

Our ecommerce consulting can help you plan long term strategy for your business in order to realize your goals. Our ecommerce consultants will help you with end-to-end customized solutions in order to chart a realistic Digital strategy for your digital platform. Our digital commerce solutions include commerce strategy, CX, Analytics, Digital marketing, SEO and security services.

Voice commerce
Voice commerce

By integrating voice-activated solutions into your digital platforms, companies can cater to the growing demand for hands-free and personalized experiences, while also streamlining processes and enhancing overall customer satisfaction. Features like multilingual chat, chatbots, voice first applications and voice assistants integration can make the real difference.

Omni-channel commerce
Omni-channel commerce

We help companies respond fast to changing business needs with a unified commerce ecosystem grounded in a tried-and-tested architecture.​ The breadth of our operations ranges from online/offline store integration to omnichannel management as well as hyperlocal fulfillment. Our aim is to let your business engage their customers in an omni-channel environment to boost customer loyalty and experience.

Multi channel commerce
Multi channel commerce

Multi channel commerce gives you the opportunity to leverage multiple sales channels to boost revenue and increase customer engagement. Let us help your business reach a larger audience and cater to the diverse preferences and needs of their customers. Multi channel customer support, order management and data platforms are some of the areas we excel in.

Social
Social

Social commerce trends are not only reshaping consumer shopping experiences, but unlocking new opportunities for platforms & brands. Make use of our expertise and experience to build and leverage the requisite tools and capabilities that support sustainable success in the social commerce ecosystem. The opportunities are endless such as Marketplace development, Instagram shopping, live streaming commerce and social shopping.

Ecommerce design and development
Ecommerce design and development

Staying digitally ahead of your competitors is not an option but a necessity. Let our ecommerce design and development services provide you the required 360 assistance in developing your digital platform. Our aim is not only to assist you in creating ecommerce solutions but also nurturing them through their evolution. Be it a website or even an application, we’ve got you covered.

Digital innovation
Digital innovation

To assist you in getting value from your technology investments, we as a partner help you in transforming your business into a digitally capable enterprise with our latest cutting edge technology. Elevate your digital platform and infrastructure through our latest offerings such as AI powered commerce, POS and mPOS facility, self checkout services and many more.

Digital migration
Digital migration

Replatforming is a big step for any business. With our expertise and market-leading technologies, we deliver a seamless output to link people, systems and enterprises to enhance business outcomes. It may consist of a considerable shift of an organization’s IT processes and systems but let us guide you to a well managed transformation.

Ecommerce Testing
Ecommerce Testing

Are you concerned about your ecommerce platform’s performance? Leverage our relevant expertise in validating that your customers get a seamless experience without any glitches while interacting with your digital platform. Get access to a variety of inhouse frameworks, toolkits and checklists to elevate your digital performance.

Our digital commerce services success stories

Some of the industry-leading platforms we excel in:

Why Daffodil Software

Recognized excellence, proven customer satisfaction

Categorized as an aspirant in global PEAK Matrix assessment

Recommended vendor for custom software development services

Mentioned as a company to watch in the AI space

Categorized as a leader in digital engineering services

20+

years of software engineering excellence

150+

global clientele

4.8

Avg CSAT score

95%

customer retention rate

Our digital commerce innovations:

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Omnichannel management

Your digital platform is part of a larger ecosystem and we equip this platform to integrate and communicate with various other systems in real time to achieve flexible omnichannel fulfillment. Our solutions include inventory management, mobile apps, order management and fulfillment etc.

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Self checkout

DIY has become the norm for today’s consumers and that’s where our expertise comes in. The self checkout system makes the purchase seamless and completely non intrusive. This greatly speeds the turnaround time of the customer buying journey and leaves them being more content.

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POS and mPOS

We’ve created an entire payments ecosystem to deliver benefits to your customers. With our latest POS and mPOS service, various tablets and mobiles are equipped to accept payments in order to modernize the purchase journey for your audience.

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Hyperlocal fulfillment

We build various systems in place that support hyperlocal fulfillment for quicker delivery. Your client’s needs are dealt with instantly and at priority due to our efficient infrastructure in place driving customer loyalty and goodwill.

Ready to witness the future of digital commerce?

The future of digital commerce

Innovation redefined

We create agile and adaptable digital commerce solutions to help you achieve your goals.

 

Watch our brand video.

Frequently asked questions (FAQs)

What is the difference between digital commerce and e-commerce?

Both the terms are used interchangeably in today’s world but they have a huge distinction between them. Ecommerce consists of the buying and selling of goods or services online through various channels such as websites, apps, social media and email. Whereas digital commerce refers to all the touchpoints throughout the entire customer journey.

Yes, it is totally possible. A digital platform can give you the opportunity to reach a larger audience by serving other countries. Many digital commerce platforms, such as Shopify, WooCommerce, Amazon, eBay, and Etsy, allow you to sell and ship products to customers around the world. It is paramount to research the rules and regulations of the country your business will be selling in.

Your business should aim to have maximum visibility on search engines which will directly lead to better conversions. An online store can make use of various techniques to ensure better optimization such as on-page SEO, keyword research, mobile friendliness, internal linking, quick load time, social media integration and many more.

The number of ecommerce tools has grown exponentially over the years making it difficult to pick the right one according to one’s needs. These tools help in making better business decisions as well as in seeing quantitative results. The tools and features that your business can utilize are Magento, Shopify, WooCommerce, Salesforce, SAP and many more according to the requirement and situation.

A phygital (physical + digital) strategy is certainly a system that many companies are adopting in this new age. A great example would be when a customer has the option to order online and pick up from the nearest store. A phygital strategy has various benefits such as adoption of an omnichannel approach, data-driven insights, convenience to the customer and even seamless integration of digital and physical systems.

An omnichannel strategy is the need of the hour. Customers are used to interacting with various touch points relating to a business and that’s what gives rise to various challenges while implementation. The challenges companies face include data integration, organizational alignment, balancing cost, and adaptability. Digital commerce services can help a business with a smooth transition and take them closer to their goal.